Recently Updated Pages
How to Add Your Logo to Shipping Labels
to include your logo on shipping labels! Just follow the steps below to get everything set up. U...
Order product not recognised
It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...
Managing Employee Accounts
Employee accounts allow businesses to provide team members with access to essential tools and dat...
Connect a Pick Cart to a Batch
Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...
Managing in store pick up orders while working with a fulfillment center.
You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...
Update products in an order without errors
If you need to update products in an order that has already been imported into ChannelDock, remov...
Printing label error - HS clasification code
If you encounter an error stating, 'Set the product classification by going to the product settin...
Create a seller account through fulfillment center link
To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...
Connecting DHL - NL
Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...
Print product reference on labels
To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...
Batches
What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...
Correcting faulty addresses in ChannelDock
It may happen that a customer does not enter their address correctly during checkout. ChannelDock...
Connecting CCV
Before connecting CCV Shop to ChannelDock: Make sure the barcode of each product/product varia...
Resolving WooCommerce API Connection Issues
If you're encountering a "JSON ERROR: Syntax error" message, this typically indicates an issue wi...
Hidden Features (tree dots)
And what do they do
Archive products
If you’ve stopped selling certain products but don’t want to remove them from your sales channels...
Edit Product Information
Keeping product information accurate and up to date is essential for maintaining an efficient inv...
Mapping
Mapping your products in ChannelDock is optional, but it can significantly speed up the process i...
Connecting PrintNode
Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...
Auto switch between LvB and Own fulfillment
The Auto LVB to Own Stock Switch automatically manages your stock between Bol.com’s LVB and your ...