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Connecting Wuunder
Before connecting Wuunder to ChannelDock: If you don't have an API key it's essential to contac...
Tickets priority levels
Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Can I use ChannelDock if my Fulfillment Center doesn't?
Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...
Import & export product data (Fulfillment center)
Streamline your inventory management by making bulk edits to stock levels and other product-relat...
Flat graph on product page
When a graph on the product page shows up flat, like so: This has one of the following causes:...
Connecting Sendy
Connecting your Sendy account to ChannelDock is quick and easy. Follow this guide to get started ...
Uploading shipment label prices using track & trace codes
Your carrier might add extra fees to a shipment after delivering the parcel to the customer. To s...
Custom feeds
What is customs feeds? Custom feeds is a powerful tool that provides a seamless way for you to l...
Shipment errors
There are two common errors that you can encounter when processing orders: 1.No shipping option ...
Connecting Wix
Before connecting Wix to ChannelDock: Make sure the barcode of each product/product variant i...
Connecting Shopware 6
Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be compl...
Accelerated Pick and Pack function
The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...
Process non-EU Amazon orders via ChannelDock
Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...
How to change the status of an order in ChannelDock
Changing the status of an order can be useful if the order no longer needs to be shipped and you ...
Integrate SendCloud service points with ChannelDock
For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...
Products (Amazon) with wrong EANs
When creating a listing on Amazon, it is important to enter the EAN code of your product in the f...
Terms & Conditions
Introduction This website and online application (hereafter referred to as the 'Service' or 'Ser...
Custom Fulfillment Center
If your fulfillment center isn’t using ChannelDock but you still want to access all the available...
Connecting Etsy
Connecting Etsy to ChannelDock is very easy and done within minutes. Just follow the steps below:...